Shipping policy

Thank you for shopping with Suit Sartoria. We aim to deliver your garments with care, precision, and efficiency. Please review our shipping guidelines below.

1. Shipping Coverage

  • We currently deliver across the United Arab Emirates (UAE).

  • For international deliveries, please contact us directly at sales@suitsartoria.ae for custom arrangements.

2. Processing & Delivery Times

  • Ready-to-Wear Items: Orders are processed and typically delivered within 1 day across the UAE.

3. Delivery Charges

  • Standard UAE delivery: Free for orders above AED 150.

  • For orders below this threshold, a flat delivery fee of AED 25 will apply.

  • Express or same-day delivery (where available) may incur additional charges.

4. Order Tracking

  • Once your order has been dispatched, you will receive an email and/or SMS with tracking details.

  • You may use the provided link to monitor the status of your delivery.

5. Delivery Conditions

  • Customers are responsible for providing accurate delivery information at checkout.

  • If delivery is unsuccessful due to incorrect details or unavailability, re-delivery charges may apply.

  • Deliveries are made by third-party courier partners; delays due to external factors (weather, logistics, etc.) are beyond our control, though we will assist where possible.